Terms of Service
Please read these Terms of Service (“Terms”) carefully before using the Boldwalks website (the “Site”) or placing an order with us. By accessing our Site or making a purchase, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.
1. About Us
Boldwalks is an online retailer specialising in sneakers, footwear, and related products.
For any enquiries, please contact us at:
Email: support@theboldwalks.online
2. Eligibility
By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.
If you are accessing the Site on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
3. Products & Availability
All sneakers and products displayed on our website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product descriptions, specifications, and availability at any time without prior notice.
Product images are provided for illustrative purposes. Slight variations in colour, appearance, or texture may occur depending on your device, monitor, lighting, or other display settings.
We make every reasonable effort to ensure that product descriptions, sizes, colours, specifications, and prices displayed on our website are accurate.
In the event of a pricing or product information error, Boldwalks reserves the right to cancel or refuse an order placed based on the incorrect information. If this occurs, we will notify you as soon as reasonably possible and, where applicable, issue a full refund.
4. Ordering & Payment
When you place an order through our website, you are submitting an offer to purchase the selected products.
Your order will be considered accepted and a contract will be formed when we send you a shipping confirmation email confirming that your order has been dispatched.
We accept payment methods displayed at checkout, which may include:
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Major credit and debit cards
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Visa
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Mastercard
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American Express
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Other payment methods made available at checkout
All transactions are processed in the currency displayed at checkout.
We use secure payment processing systems and industry-standard security measures to protect your payment information. Boldwalks does not store complete payment card details on its systems.
5. Pricing & Taxes
Prices displayed on our website are shown in the applicable currency and may include applicable taxes where required by law.
For international orders, customs duties, import taxes, VAT, or other government-imposed fees may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Boldwalks reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.
6. Shipping & Delivery
Please refer to our Shipping Policy for detailed information regarding order processing, estimated delivery times, shipping rates, tracking, customs, and delayed or lost shipments.
All delivery timeframes provided by Boldwalks are estimates and are not guaranteed delivery dates.
7. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding return eligibility, the return process, refunds, exchanges, and other available resolutions.
Nothing in these Terms or our Return & Refund Policy is intended to limit any mandatory consumer rights that may apply to you under applicable law.
8. Intellectual Property
All content available on the Boldwalks website, including but not limited to text, product descriptions, photographs, images, logos, graphics, designs, page layouts, videos, icons, and other materials, is owned by Boldwalks or used under appropriate rights or licences.
You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit any content from our Site without our prior written permission.
9. Prohibited Conduct
By using our Site, you agree not to:
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Use the Site for any unlawful purpose or in violation of applicable laws or regulations
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Attempt to gain unauthorised access to any part of the Site, servers, accounts, or systems
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Submit false, misleading, or fraudulent orders or information
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Use another person's payment information or account without authorisation
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Engage in activity that could damage, disable, overload, or impair the Site
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Use automated tools, bots, crawlers, or scraping systems to collect information from the Site without permission
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Attempt to interfere with the security or functionality of the Site
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Upload or transmit harmful, malicious, offensive, or abusive content
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Resell or commercially exploit our products or services without our prior authorisation
Boldwalks reserves the right to suspend or terminate access to the Site or cancel orders where we reasonably believe these Terms have been violated.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Boldwalks and its affiliates, service providers, and partners shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Site or products.
Our total liability for any claim arising directly from a purchase shall not exceed the total amount paid by you for the specific order giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded or limited.
11. Disclaimer of Warranties
Our Site and its content are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.
While we make reasonable efforts to ensure that the information provided on our website is accurate and up to date, we do not guarantee that the Site will always be uninterrupted, error-free, complete, or available.
Nothing in these Terms is intended to exclude any statutory warranties or consumer rights that cannot legally be excluded.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and interpreted in accordance with applicable laws.
For customers located in the European Union and United Kingdom, nothing in these Terms affects mandatory consumer protection rights provided under the laws of your country of residence.
If you have a dispute or concern regarding an order or our services, we encourage you to contact us first at:
We will make reasonable efforts to work with you to resolve the matter amicably.
13. Changes to These Terms
Boldwalks reserves the right to update or modify these Terms from time to time to reflect changes to our business, services, website, or applicable legal requirements.
The latest version will always be published on our website. Your continued use of the Site following the publication of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
14. Contact Us
If you have any questions, concerns, or enquiries regarding these Terms of Service, please contact us:
Boldwalks
Email: support@theboldwalks.online
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST